A Year of Great Changes
A Year of Great Changes2012 has been a year of big changes for all of us at FS Reloading.
Our new location provides much needed room for growth with warehouse space to handle our ever expanding inventory, office space for our increasing staff and a customer lounge and demo area designed just for you. Next time you are in the Hartford, Wisconsin area please drop in, we would love to meet you and talk about our shared love of reloading.
Though this has been a stressful time for our staff, we have remained committed to improving customer service. Many of our long time customers have given us very helpful feed-back. Our hearts have been warmed by the many “atta-boys” and “pats-on-the-back” weve received. But we are most appreciative of the constructive criticism which continues to help us improve our service to you. We are very excited about these changes and look forward to many more improvements in the coming months. We appreciate your patience and understanding during this major expansion and look forward to continuing to serve ALL of your reloading needs in the months and years to come. None of this growth would be possible without your support. Thank You, Greg Ehlenbach
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| FANTASTIC CUSTOMER SERVICE!!
I bought an ergo prime and after loading about 50 .45acp the primers began to mis-align and flip when trying to seat them. I called Lee direct customer service, explained the problem and said it appeared there must be some defect and would they replace the large primer tray? They gave me a song and dance about break in, maybe a burr, etc., etc. Theysaid send it back but would not send a return label and said you pay to send it back and we will send you another. Great Job Lee! Great customer support. NOT!! I then called FS Reloading where I bought the ergo prime, explained the problem with Lee Precision and within 10 minutes a replacement was on the way and a return label would be included. GREAT COMPANY, support them as much as you can. |
| Richard Burkett |
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News
New Product Lines
We are very excited to announce the addition of two major product lines, Frankford Arsenal and Tipton to FS Reloading. These are just two of the brands with which we fell in love at the Shooting Hunting and Outdoor Trades (SHOT) Show held in Las Vegas, Nevada this past January.
Most veteran reloaders are familiar with the famous initials "FA" on military .30-06 Springfield brass - and for good reason. The original Frankford Arsenal Army Ammunition Plant was constructed in 1816 on 20 acres of land purchased by United States President James Madison. It was the center of U.S.. military small arms ammunition design and development until 1977 when it was closed. While unrelated to the original, today's Frankford Arsenal carries on in the same spirit by offering well-designed and quality products.
Frankford Arsenal brand tools complement perfectly our core line of Lee Precision reloading presses and dies. From the very affordable Quick-N-EZ Bullet Puller to the very important sonic cleaners and case cleaning tumblers, Frankford Arsenal products can help round out your reloading set up.
After a day hunting or at the range enjoying the shooting sports, everyone needs reliable cleaning tools and supplies to keep their firearms in top condition. Tipton is well known for providing quality gun cleaning products. From jags and bore brushes to gun vises and range boxes, Tipton cleaning products fit the bill perfectly.
Weeks ago, we placed large orders for both Frankford Arsenal and Tipton products. Our staff is doing their best to add them to FS Reloading as they arrive from the factory.
You can find links to all our product lines front-and-center on our home page. Just click on the logo to browse the available products.
The Much Anticipated Lee Quick Trim Is Now In-Stock
The first of many orders of Lee Precision Quick Trim cutters and dies arrived at our warehouse today. I know many of you are eagerly awaiting this fantastic tool. We now have a supply in stock, ready to ship. And since we expect Lee's Quick Trim's will be extraordinarily popular, more are already on order with Lee Precision.
If like our staff, you've been anxiously waiting to get your hands on one of these cool tools, I recommend you log on and place your order now. They are sure to go out the door fast.
We Love To Hear From You
As I'm sure you are aware by now, the shooting industry is experiencing unprecedented demand for almost all products. It is an unusually busy time for everyone in the business, us included. From packing and shipping to the front office, we seem to be running all day with hardly a moment to catch our breath. But in-spite of the current craziness, we still love to receive your emails and telephone calls.
We need your feedback, it helps us improve our operation to better serve you. We enjoy your comments, some of them make us laugh, some make us cry but they all help us get through the day. And we relish your compliments when we get things right.
To all those who've taken time to send us a short note about a problem, post a comment on our Guest Book or talk to us on the phone about any issue, please accept my sincere appreciation and thanks.
Greg Ehlenbach,
President FS Reloading
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1667 Independence Ave HARTFORD, WI 53027-0345 info@fsreloading.com |
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